Hunkie.nl guarantees that the products and / or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and the legal provisions existing on the date of the conclusion of the agreement. and / or government regulations.
If the purchased product shows a defect or a manufacturing defect, please contact customer service. Please state the order number, the article number and the description of the defect that is as clear as possible.
The costs of return shipment are for our account and we will refund them to the customer's known account number.
Our customer service is open on working days from 9:00 AM to 5:00 PM. All responses will be processed and answered within 1 business day.
Some products are subject to the above-mentioned legal warranty. If this is the case, this will be stated on the product page or upon delivery. This warranty covers defects due to manufacturing defects.
If a product under warranty becomes defective within the warranty period, Hunkie.nl will arrange for a free replacement of the product. This only applies to products purchased from Hunkie.nl. To have a defective product replaced, you must return it within 2 months after discovering the defect to:
Hunkie.nl Customer service
Oude middenweg 231-D
2491 AG The Hague
Before returning an item, we request that you contact customer service. Please state the order number, the article number and the description of the defect that is as clear as possible.
The shipping costs for returning a product in the warranty period are reimbursed by Hunkie.nl.